Privacy Policy

1. Introduction

This Privacy Policy applies to Trose Properties (“we,” “us,” or “our”), a property management and accommodation services company registered in the State of Minnesota, United States.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you:

• Visit our website

• Make inquiries or reservations

• Use our booking or customer support services

• Communicate with us via email, phone, or digital platforms
  
   

2. Information We Collect

We may collect the following categories of personal information:

a. Personal Identifiers

• Full name

• Email address

• Phone number

• Billing address

• Government-issued identification details (where required for booking or legal compliance)

b. Booking & Transaction Information

• Reservation details

• Property selection

• Travel dates

• Payment confirmation details
  (Payment processing is handled by secure third-party providers; we do not store full credit card numbers.)

c. Technical & Usage Data

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and similar tracking technologies

d. Communications

• Messages submitted through contact forms

• Emails, calls, or other interactions with customer support
  
   

3. How We Use Your Information
 

We use personal information to:

• Process reservations and service requests

• Provide booking confirmations and updates

• Communicate with guests regarding inquiries and support

• Coordinate with property owners, managers, and service providers

• Improve website functionality and customer experience

• Detect and prevent fraud or security issues

• Comply with legal and regulatory obligations
  
   

4. Legal Basis for Processing (U.S. Compliance)

We process personal information under one or more of the following legal bases:

• Performance of a contract (booking and service delivery)

• Legitimate business interests

• Compliance with U.S. federal, state, and local laws

• Your consent, where required

5. Sharing of Information

We may share personal information with:

a. Property Owners & Operators

To fulfill reservations, guest verification, and stay requirements.

b. Service Providers

Including payment processors, IT service providers, analytics tools, and customer support platforms.

c. Legal & Regulatory Authorities

When required by law, court order, or lawful governmental request.

We do not sell your personal information.

6. Third-Party Websites & Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third parties. We encourage you to review their privacy policies independently.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality

• Analyze website traffic and usage patterns

• Remember user preferences

You may manage or disable cookies through your browser settings. Disabling cookies may affect website performance.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal, accounting, and regulatory obligations

• Resolve disputes and enforce agreements

10. Your Privacy Rights (U.S. & Minnesota Residents)

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal data (subject to legal requirements)

• Opt out of marketing communications

To exercise your rights, contact us using the information below.

11. Children’s Privacy

Trose Properties provides accommodation and travel booking services that may be used by families traveling with children. Our services are intended to be accessed and booked by adults (18 years of age or older).

We do not knowingly collect personal information directly from children without the consent of a parent or legal guardian. Any personal information relating to minors is provided by an adult as part of a booking or inquiry and is used solely for the purpose of fulfilling travel and accommodation services.

If you believe that personal information relating to a child has been collected improperly or without appropriate consent, please contact us, and we will take reasonable steps to review and, where appropriate, delete such information.

12. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Trose Properties
Minnesota, United States
📧 info@troseproperties.com